Frequently Asked Questions

PDF Paw operates on a subscription model, offering various plans to suit different needs. We provide monthly and annual subscription options, with annual plans typically offering better value. While we offer a free tier with basic features, premium subscriptions unlock the full range of PDF Paw capabilities including advanced editing, unlimited conversions, and priority support.

To cancel your PDF Paw subscription, log into your account and navigate to your subscription settings or billing section. Look for the "Cancel Subscription" option and follow the prompts. You can also contact our support team at support@pdfpaw.com for assistance. Please note that you will retain access to premium features until the end of your current billing period.

To upgrade from a monthly to an annual plan, log into your PDF Paw account and go to your subscription settings. Select the annual plan option and complete the upgrade process. The change will take effect immediately, and you will be charged the prorated amount for the annual plan. Annual subscriptions typically offer significant savings compared to monthly billing.

You can access and download your invoices from your PDF Paw account dashboard. Navigate to the billing or payment history section where you will find all your past invoices. Each invoice can be downloaded as a PDF file for your records. If you need assistance locating your invoices, please contact our support team at support@pdfpaw.com.

To update your payment method, log into your PDF Paw account and go to your billing or payment settings. You can add a new credit card, update existing payment information, or change your preferred payment method. Changes will apply to your next billing cycle. If you encounter any issues updating your payment method, our support team can assist you.